All Systems Operational
Online Teaching and Learning Operational
LEARN (Moodle) Operational
Zoom Operational
Echo360 ? Operational
Network Operational
Campus Internet Operational
Campus WiFi Operational
Campus Wired ? Operational
Virtual Private Network (VPN)/Remote Access Operational
Communications Operational
Email - Students Operational
Email - Staff Operational
PABX Phone System ? Operational
Skype for Business Operational
Infrastructure Operational
Desktop Operational
Server Operational
Storage Operational
Database Operational
Audio Visual Operational
Printing/Scanning Operational
Student Management System Operational
myUC Operational
Jade Operational
OurUC Operational
connectUC Operational
Enterprise Services Operational
UCPeople Operational
Office 365 Operational
Identity & Access Management Operational
UC Website Operational
Terminal 4 (T4) Operational
UC Intranet Operational
UC Wiki Operational
SharePoint (UC Share) Operational
Software & OS Deployments (SCCM) Operational
Finance System Operational
Support Centres Operational
IT Service Desk Operational
UC Health & Call Centres Operational
Other Operational
Resource Booker Operational
Course Information (CIS) Operational
UCGo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Resolved - The deleted email restore has now been completed.
Oct 22, 10:41 NZDT
Update - Unfortunately the restoration is taking longer than expected and are still being processed.
Oct 20, 13:12 NZDT
Monitoring - A fix has been implemented and we are currently monitoring the results,
Oct 20, 09:58 NZDT
Update - We are continuing to restore affected mailboxes.
Oct 19, 16:16 NZDT
Identified - The issue has been identified and work on restoring now,
Oct 19, 13:00 NZDT
Investigating - We are currently investigating this issue.
Oct 19, 12:52 NZDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020
Completed - The scheduled maintenance has been completed.
Oct 20, 20:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:01 NZDT
Scheduled - On Tuesday 20th October 2020 from 6pm IT Services will be performing scheduled maintenance of the Internet firewall.
The target time frame for this maintenance window is approximately 2 hours.
Internet connectivity may be temporarily unavailable for up to 15 minutes during these scheduled works.


RFC# R75237
Oct 15, 09:42 NZDT
Oct 19, 2020
Oct 18, 2020
Completed - The scheduled maintenance has been completed.
Oct 18, 09:05 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 15, 09:34 NZDT
Scheduled - On the morning of Sunday 18th October from 9:00 a.m., the Skype for Business servers will be undergoing routine maintenance.


RFC# R75252
Oct 15, 09:32 NZDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.